Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer a wide range of handmade wooden products including Wooden Temples, Chowkis, Wall Décor, Antique Furniture, Gift Items, Corporate Gifts, and Pooja Essentials crafted with precision and traditional techniques.

2. Are your products 100% handmade?

Yes, all our products are crafted by skilled artisans using premium wood and materials, ensuring authenticity and quality.

3. Can I customize a product?

Absolutely! We offer customization options for most products. You can choose dimensions, wood type, or design details according to your requirements.

4. Do you deliver Pan India?

Yes, we provide safe and reliable delivery across India. Packaging is done carefully to prevent any damage during transit.

5. How do you ensure product quality?

Every product is carefully inspected for craftsmanship, finish, and durability before shipping. We use high-quality wood and eco-friendly finishes.

6. Do you provide corporate gifts?

Yes, we provide customized corporate gifts including Momento items, Diwali gifts, and special occasion items for employees and clients.

7. How long does delivery take?

Delivery times vary based on location:

  • Within India: 5–10 business days
  • Custom orders: 10–20 business days
    Exact timelines are shared at the time of order confirmation.
8. What payment methods do you accept?

We accept credit/debit cards, UPI, Net Banking, and PayPal. All payments are secure and encrypted.

9. Can I track my order?

Yes, once your order is shipped, you will receive a tracking ID via email or SMS to track the delivery.

10. What is your return or refund policy?

We offer returns only for damaged or defective items. Customized products are non-returnable. Please contact our support within 7 days of delivery for assistance.